Datadog can supply SOC 2 evidence for vulnerability identification (CC7.1), security monitoring (CC7.2), alert evaluation (CC7.3), unauthorized or malicious software detection (CC6.8), and cloud configuration checks mapped to the SOC 2 framework. Governance, risk assessment, access reviews, vendor management, and policies need a GRC platform, written processes, and an owner.
At a glance
- Cloud Security: vulnerability scans, misconfiguration checks, and a SOC 2 framework report.
- Cloud SIEM: log-based threat detection and Case Management.
- Workload Protection: runtime threat detection and file integrity monitoring on Linux and Windows.
- App and API Protection: detection and blocking of application attacks.
- Infrastructure monitoring: capacity data for the Availability criteria.
- Still outside Datadog: governance, risk, user access reviews, vendors, and policies.
SOC 2 Criteria Datadog Can Cover, Criterion by Criterion
Datadog maps most directly to the Common Criteria for logical access (CC6) and system operations (CC7). Each row shows the evidence Datadog produces and what the auditor expects beyond it.
| SOC 2 criterion | Datadog product | What Datadog provides | What the program still needs |
| CC7.1: detect configuration changes that introduce vulnerabilities, and newly discovered vulnerabilities | Cloud Security (Vulnerabilities and Misconfigurations) | Hourly Agent-based and 12-hour agentless vulnerability scans, misconfiguration checks, and a SOC 2 framework report | A vulnerability management policy with remediation timelines, and tickets showing fixes on time |
| CC7.2: monitor system components for anomalies that indicate malicious acts, natural disasters, or errors | Cloud SIEM, Workload Protection | Detection rules on in-scope logs, runtime alerts routed to on-call | A list of in-scope log sources and proof each one reaches Datadog |
| CC7.3: evaluate security events to decide whether they are incidents | Cloud SIEM Case Management | Case records for investigated signals | A triage procedure and a record of weekly reviews |
| CC7.4: respond to identified incidents through a defined incident response program | Cloud SIEM SOAR workflows | Automated response steps and case records | An incident response plan, named roles, and periodic tests |
| CC6.8: prevent or detect and act on unauthorized or malicious software | Workload Protection | File integrity monitoring, process monitoring, and the option to terminate processes | A change management process that separates approved changes from unauthorized ones |
| CC6.6: protect against threats from sources outside the system boundaries | App and API Protection | Detection and blocking of application attacks such as SQL injection and server-side request forgery | Network boundary controls, firewall rules, and penetration testing |
| CC6.1 and CC6.3: logical access security and least privilege in the cloud accounts | Cloud Security Identity Risks (CIEM) | Findings on excessive permissions, privilege escalation paths, and cross-account access | Role definitions and a named person who fixes findings (user access reviews are listed under CC6.2 and CC6.3 below) |
| A1.1: maintain, monitor, and evaluate processing capacity | Infrastructure monitoring | CPU, memory, disk, and service-level dashboards and alerts | A capacity review that shows someone forecasts demand and acts on the data |
The Datadog Cloud Security Management guide covers scanning in detail, the Datadog Cloud SIEM guide covers detection and triage, and the Datadog vs Wazuh vs Nessus scanner comparison covers on-premises scanning for CC7.1.
SOC 2 Controls That Need a GRC Platform and Written Processes
The criteria about governance, people, and third parties make up a large share of a typical SOC 2 audit and need other tools and written processes:
- CC1 (control environment): leadership oversight, organizational structure, background checks, and security awareness training.
- CC2 (communication): security policies communicated to employees, and system commitments communicated to customers.
- CC3 (risk assessment): a documented risk assessment, a risk register, and fraud risk consideration.
- CC5 (control activities): written policies and procedures for each control.
- CC6.2 and CC6.3 (user access): onboarding and offboarding records and periodic access reviews for every in-scope application, including Datadog itself.
- CC8.1 (change management): approved, tested, and reviewed changes, usually evidenced from the code repository and ticketing system.
- CC9.2 (vendor management): reviews of critical vendors' SOC 2 reports, including Datadog's own.
A GRC platform such as Vanta, Drata, or Secureframe typically tracks these controls, collects evidence from HR, identity, and code systems, and gives the auditor one workspace. Datadog findings and case records go into that workspace as CC6 and CC7 evidence. The overview of what Vanta and Drata leave to the security team covers the work a GRC platform still needs from people.
How Datadog's Own SOC 2 Report Fits Into a Customer's Vendor Review
Datadog has a SOC 2 Type 2 report and ISO/IEC 27001 certification, both listed on the Datadog trust center. The report covers Datadog's controls and affects a customer's own audit in two ways:
- Vendor review (CC9.2): Datadog processes customer logs that can include personal data, so it belongs in the vendor inventory.
- Complementary user entity controls: duties Datadog expects customers to handle, such as account access. Single sign-on and quarterly access reviews of Datadog usually cover them.
Evidence That Turns Datadog Output Into a Passing SOC 2 Control
Datadog output becomes SOC 2 evidence when it shows a control operating consistently across the observation period, usually three to twelve months for a Type 2 report.
Key insight
Write the policy first, then configure Datadog to match it.
The vulnerability management policy sets severity levels and remediation timelines; Datadog severity ratings and ticket due dates follow it. The logging policy sets retention; Datadog index, Flex Logs, and archive settings match it.
Key insight
Leave a record of every review.
Auditors sample. Each sampled security signal needs notes showing someone evaluated it. One SaaS company we worked with was clearing SIEM alerts as they appeared, including real SQL injection attempts, with no record of any investigation. Opening a case for each alert worth investigating, with the time, trigger, what was reviewed, and the conclusion, turned the same monitoring into CC7.3 evidence.
Key insight
Collect evidence on a schedule throughout the observation period.
Scheduled exports of compliance reports, vulnerability findings, and case lists to the GRC platform build the timeline auditors test. A single export the week before fieldwork covers one day.
When a Company on Datadog Brings In a SOC 2 Consultant
Companies on Datadog tend to bring in a SOC 2 consultant once the tooling is in place and the program around it needs an owner. In our experience that work otherwise falls to the CTO or a senior engineer. A consultant typically handles four things:
- The coverage map. Each in-scope criterion assigned to Datadog, the GRC platform, another tool, or a process.
- Configuration for audit as well as operations. SOC 2 framework report on, severity tied to policy, signals routed to cases, retention matched to policy.
- The policies and procedures. Logging, monitoring, vulnerability, incident response, and change management documents that match how the team uses Datadog.
- Operating the program through the audit. Weekly reviews, remediation tracking, access and vendor reviews, and audit evidence requests.
Companies with a security lead who has time often manage SOC 2 themselves. The guide to choosing a SOC 2 consultant covers hiring outside help, and the SOC 2 consulting for Datadog users page describes how Truvo Cyber runs this engagement.
How to Check Datadog SOC 2 Coverage in a Few Working Sessions
- List the in-scope systems and criteria. Start from the systems that store or process customer data.
- Inventory the Datadog products already licensed. Note which security products are active, and on which hosts and accounts.
- Compare Datadog's host list to the in-scope system list. Each in-scope host without the Agent is a scanning and monitoring gap.
- Open the SOC 2 compliance report in Datadog Cloud Security for each connected cloud account and note the failing controls.
- Build a criterion table with three columns per in-scope criterion: what Datadog covers, what the GRC platform covers, and what still needs an owner.
The rows that still need an owner are the work plan for the SOC 2 program.
SOC 2 Built on Your Datadog
An effective security program that uses Datadog for what it measures and owns the rest.
Frequently Asked Questions About Datadog and SOC 2
Can Datadog make a company SOC 2 compliant?
Datadog supplies technical evidence for the CC6 and CC7 criteria. Governance, risk assessment, access reviews, vendor management, and policies need a GRC platform and owned processes.
Is Datadog SOC 2 compliant?
Yes. Datadog has a SOC 2 Type 2 report and ISO/IEC 27001 certification, listed on its trust center. Customers review that report as part of vendor management under CC9.2.
Does Datadog have a SOC 2 compliance report for my environment?
Yes, for connected cloud accounts. Datadog Cloud Security maps cloud resources to the AICPA SOC 2 framework with pass and fail results by control. Hosts running the Datadog Agent, including on-premises servers, are checked against CIS benchmarks.
Do we need Vanta or Drata if we have Datadog?
Usually. Datadog covers the technical CC6 and CC7 controls. A GRC platform tracks policies, training, access reviews, vendor reviews, and the auditor workflow, and stores Datadog evidence with the rest.
Should we hire a SOC 2 consultant if we already use Datadog?
It depends on who will design and operate the program. A consultant helps when the team needs someone to map controls, write policies, run weekly reviews, and manage the audit.
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About the Author
Former security architect for Bank of Canada and Payments Canada. 20+ years building compliance programs for critical infrastructure.